Monday, October 14, 2013

Competitors Joining Forces for the Patient's Needs.

Reading the lastest issue of RI Small Business Journal, I found an article about a firm called 'Capital Home Care Network Inc' (CHCN) started in 1996 by 3 entrepreneurs who are also competitors with similar services and businesses they own. They realize that there is a group of residents, 18 years and older, that falls through the cracks with minimal or no support with unforseen health issues and decided it would be in everyone's interest for them to band together. These 3 people also want to make sure the public knows their healthcare options making sure they know they have a voice in what provider they choose.
The network is comprised of: Medicare Certified Home Health Agency; licensed Home Care providers; a provider of Private Duty Nursing; an intermediary for Emergency Response Systems. Skill sets offered: skilled nursing; certified nursing assistants in the home; progressive rehabilitation services, specialty wound management, Occupational & Speech therapy, medical Social Work, emergency response.
The article states that the service CHCN provides will help communication between multiple providers for different services. If a patient has a healthcare provider they prefer, the company will offer another service needed and the patient can keep who they like.
Capital will review a patient's Medicare, Medicaid, and whatever other plan they have. CHCN wants to do what they can to avoid rehospitalization. "Their company looks beyond the immediate issue and into the patient's future to create a comprehensive plan for the long term. They have developed a superior process to take care of chronic patient's at home who need care, but cannot afford it or cannot manage it themselves. Our ability to provide care across insurance lines is an incredible asset that allows us the service capacity to meet patients needs."
It also states that Capital has strong relationships with hospitals, sub-acutes (skilled nursing facilities with rehab units), physician practices, community resources, to name a few. As one of the developers says, "Capital works with you, your doctor, and caregivers to obtain care and maximize your wellness". Priority #1 is the patient. They must be doing something right since the company has grown 182% over the past 8 years. Congratulations!!!

Home page for CHCN click here.
Care model click here.
Charter and mission statement click here.

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